How can I order GINGI™ products?

  • Online: Click the add to cart button on any product to add products to the on-line shopping cart.
  • Phone: Please call 800-823-9928 to place a phone order.
What kind of payment do we accept?

We accept all major credit cards

  • MasterCard
  • VISA
  • American Express
  • Discover
How much is the shipping charge?

All retail items purchased under $50.00 will have a shipping charge based on weight. All retail orders of $50.00 or more (excluding taxes) will be shipped USPS Priority Mail free of charge within the continental United States. Expedited shipping is extra. Customers will be responsible for all shipping charges. Shipping charges are calculated at the time of sale. However, actual shipping charges may vary.

How long will it take to ship my order?

Expect a two to seven day delivery. All products within the United States are shipped by USPS.

How can we be contacted?

  • By phone: 800-823-9928
  • By phone: 626-308-9928
  • By email:
I have a question that is not listed on FAQ, what should I do?

If you have any other questions or concerns, please feel free to contact us by phone or email. We appreciate any feedback and suggestions that can help us improve our customer service and satisfaction.

Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Low Price Guarantee
Privacy Policy
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?

Accept Credit Cards Online 823-99282215 W. Valley Blvd., Alhambra California 91803 USA

Copyright © 2003 - 2015 GINGI™ Unisex & Celebrity Skincare All Rights Reserved.